Privacy Notice

The Customer’s Choice

The choice to provide Barclays Bank Mozambique with certain customer information via the website is always the customer’s. The customer should however, be aware that in financial dealings with holding certain details may limit the services Barclays Bank Mozambique is able to provide.

SMS Alerts

a) BBM will never send you an email/SMS requesting you to provide your personal details, by clicking on a link in an email.

Contribute tothe Protection of Customer Privacy

The customer can also help maintain the security of banking information by:

  • Not sharing the customer’s ID or password with anyone

Protecting Customer Information

What is customer information?

Customer information refers to personal or private information submitted to Barclays Bank Mozambique through the website that identifies or relates to a customer or business.

Sharing Customer Information - Responsibly

The only instances in which Barclays Bank Mozambique is permitted to disclose customer information are when:

Authorized by the customer

Barclays Bank Mozambique will not collect or use customer information without obtaining the customer's consent.

Planning Tools

Barclays Bank Mozambique does not capture customer information that the customer provides on any of Barclays Bank Mozambique’s Planning Tools (for instance the interest calculators).

Right to Amend this Privacy Statement

Barclays Bank Mozambique reserves the right to Amend this policy at any time.

Third Parties

Except as outlined in the section dealing with "Sharing Customer Information", Barclays Bank Mozambique will never sell or otherwise make available customer information to other organizations or parties including other companies in the Barclays Group.

E-mail Communication

Barclays Bank Mozambique may use customer information to send the customer information on new services or products that may be of interest to the customer from time to time by mail, e-mail or SMS.

Customer Care

Short Tel: 1223

Or: +258 21 344400

For customer complains, click here

For general enquires or system related issues, click here

Corporate Contacts

Foreign Exchange

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USD 59.60 60.79
EUR 66.67 68.01
ZAR 4.64 4.73

27/06/2017

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