We take security serious. Yours is especially a high priority. We have a number of systems and security protocols in place to guard you while you do online banking, and to make sure you are safe from identity theft or any other online threats.
That way no matter where or when you logon, you know you are protected.
Below is additional information on all our security measures
It is vital that you are aware of some measures that you can take to make you more secure online, such as:
a) Always keep your personal access information secure, and change your PIN and passwords regularly.
b) Never open on a link or an attachment within an email claiming to be from Barclays as this may link to a fraudulent website or download a virus or key logging software that will compromise your security.
c) Be aware that phishing scams have also been received through instant messaging systems such as Google Talk or Skype; as well as through Social Networking websites such as Facebook. When in doubt of the authenticity of a link or a claim, simply don’t click it.
d) Install good quality security software and ensure that you have updated to the latest version of your browser. Most of the newer browsers have the inherent ability of detecting fraudulent websites.
e) Don’t bank or shop online when using a public terminal such as those found in internet cafes, hotels, coffee shops or student labs. Key logging software could be present on the computer, and will send all your personal information through to the fraudster, who could then use this information to clear out your account.
f) Before you bank online, ensure that you are actually within the secure internet banking website. Once you visit www.barclays.co.ke and click on the Internet Banking link, you will be redirected to an available banking server. Once there, check the browser address. It should begin with ‘https://’ (not ‘http://’). Also check the browser for a closed lock and/or key icon – which should either be at the top or the bottom of the screen.
g) When leaving your computer, always end the current session by closing your browser window, and never leave your computer unattended during an Internet Banking session.